Is it nearly there yet?
Orders in the UK are sent by DPD Tracked 24 Hour and orders outside the UK are sent by DHL. Once you have received a despatch confirmation email, you will receive a tracking number that will allow you to track your order from despatch to your doorstep. If no number appears then please wait for DPD/DHL to process this information.
Please wait until you receive your order confirmation email to give us time to process this information.
If you have any problems please contact our Customer Service Team at firstname.lastname@example.org